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Deleting an application or desktop

:warning:

  1. When deleting Cloudpaged apps, it is important to follow all steps in order to avoid errors. If the appset (.stp) is removed from the repository before removing it via the AppsAnywhere and Cloudpaging Server, a support call will be required to resolve the resulting error.

  2. Be careful not to load up the "New Virtualized Application" option or click the new application "Refresh" button in AppsAnywhere while you are in the process of removing Cloudpaged applications. This will upload any applications in the repository waiting to be uploaded, which may include the one you are trying to remove.

Deleting an application

To delete an application in AppsAnywhere:

  1. From the AppsAnywhere Admin, go to Applications > Applications

  2. Use the search box in the top right of the table to quickly find the application you wish to delete

  3. Click Delete next to that application

    • This also removes all associated sessions and delivery methods for the application 

Deleting Cloudpaging Delivery methods

Step 1: Delete the delivery method

  1. Login to AppsAnywhere Admin

  2. Locate the delivery method you wish to delete via Applications > Applications or via Applications > Delivery Methods

  3. Delete the delivery method from within AppsAnywhere

  4. If you also wish to remove the application from Cloudpaging, follow the additional steps below (depending on whether you are using AppsAnywhere Cloud or self-hosted).

Step 2: Delete the Cloudpaging application and .stp file

AppsAnywhere 3.5 and above only

See Managing and deleting Cloudpaging applications for more details.

  1. Confirm there are no other delivery methods that are using the same Cloudpaging application. A good way to do this is by searching via Applications > Delivery Methods

  2. From the AppsAnywhere Admin, go to Cloudpaging > Application

  3. Locate the Cloudpaging application in the list. Check that the Delivery methods count is shown as 0 (if not, ensure these are removed before continuing).

  4. Backup the .stp file via Microsoft Storage Explorer.

  5. Click Delete to delete the Cloudpaging application and STP file

  6. Confirm that the .stp file from the repository via Microsoft Storage Explorer.

AppsAnywhere 3.4 and below

Self-hosted only

If the application had a Cloudpaging delivery method, delete the appset from Cloudpaging Server once all of the delivery methods have been removed from AppsAnywhere.

:warning:

Ensure that all Cloudpaging Delivery Methods are no longer required in AppsAnywhere before deleting them in Cloudpaging Server.

Deleting the application in Cloudpaging Server will delete any associated Cloudpaging Delivery Methods in AppsAnywhere (licenses in Cloudpaging Server).

  1. Navigate to Cloudpaging Server (e.g. https://cloudpaging.uni.edu/jukeboxserver)

  2. Click Deployments > Applications

  3. Select the application

  4. Check there are no License Policies (Cloudpaging Delivery Methods) linked

  5. Click Delete

  6. Backup the .stp file

  7. Remove the .stp file from the repository

AppsAnywhere Cloud only

  1. Send a list of .stp file names (e.g. Filezilla_3-24-0_32bit_x64_NLR_English_rel1.stp) that need to be removed to AppsAnywhere Support. The AppsAnywhere team will

    1. Check if any Cloudpaging Delivery Methods are linked.

    2. Delete the application in Cloudpaging Server.

  2. Backup the .stp file in the repository

  3. Remove the .stp file from the repository (see Managing resources in AppsAnywhere Cloud Storage)

Deleting a desktop

To delete a desktop in AppsAnywhere:

  1. From the AppsAnywhere Admin, go to Desktops > Desktop

  2. Use the search box in the top right of the table to quickly find the desktop you wish to delete

  3. Click Delete next to that desktop

    • This also removes all associated sessions and delivery methods for the desktop